Are you in the market for Home Improvement, maybe a new Bathroom or Basement renovation? Finding that Best Contractor for your project with just the right attributes is a daunting task. We are looking for someone to trust with our most valued possession. The place we call a sanctuary from the world and where we feel safe. Our home. We just can’t hand over the keys without doing our due diligence. As consumers, we are evolving. Witnessing the evolution of the consumer decision making process. The power to research the product or service, comparison shopping and the all important independent review. There are many platforms where we might look for this valuable information. Facebook, Google and the Better Business Bureau are just a few. In a recent article written by Craig Bloem, Inc. magazine. “84% of People Trust Online Reviews As Much As Friends.”
You might have heard of Guild Quality. In a nutshell, Guild Quality is a company that provides customer satisfaction surveys for building professionals. Consumers can read unbiased detailed reviews from previous customers to verify the quality of the company they are considering hiring for a project. The companies also benefit from hearing their customer’s honest assessments of the projects, learning about what areas they are excelling in and what areas need improvement. While other online reviews can provide valuable information. Guild Quality provides detailed survey information from a broad base of the Contractor;s client list. For “real” professionals in the Home Remodeling, this is an essential part of the process to provide a great customer service experience.
Points to know about Guild Qualities Processes:
- Guild Quality helps companies to evaluate the overall performance of the companies relationships with its clients.
- Guild Quality sends the surveys directly to the client using email and phone call’s to provide true unbiased information about the Contractor’s performance. This frequent self reviewing helps to grow a culture of quality over time.
- The information gathered through these surveys is immediately shared with the Contractor.
- This extensive information is shared through the Contractor’s Guild Quality online platform so prospective clients can compare this information with other local Contractor’s.
The GuildMaster Award
The GuildMaster awarded to this companies to outpace the performance of their peers across the Nation. The single metric used to determine this award is “whether or not a customer would recommend the contractor to family and friends”. The highest form of praise a customer can bestow is their word, if you will work with this contractor you will be assured of a great experience.
Why Choose Reliable Remodeling
We are thrilled to share with our clients that Reliable Remodeling has consistently achieved a 99% satisfactory rating along with a 100% recommendation rating from over 60 surveys. This means that each and every respondent was so overwhelmed with their experience with our company that they will recommend us to their family, friends and neighbors. We are just grateful for the opportunity to have helped so many achieve their goals in making their homes a comfortable and inviting respite from the stresses of the world. In our efforts, Guild Quality has bestowed the honor of Guildmaster to our organization. “Guildmaster recognizes those exceptional members with a yearly award to showcase the very best in Customer Satisfaction.” The single metric used to determine this award is “weather or not a customer would recommend the contractor to family and friends”. The highest form of praise a customer can bestow is their word, if you will work with this contractor you will be assured of a great experience.
If your interested in learning more about Guild Quality, you can view their website here. You can also review our Guild Quality company profile here. If your ready to get started, fill out our Project Assessment here and schedule your first call with us here. To answer any questions you have, please contact us here.